Key Consensus from UTC Smart Grid Policy Summit - All Stakeholders in Smart Grid Must Focus On Consumer Education

One of the biggest challenges facing the deployment of smart grids is inadequate consumer education, which is in some cases is worsened by "over-hyping" the benefits of the smart grid. This general consensus came from UTC Smart Grid Policy Summit, a two-day conference held this week in Washington, DC that featured panel discussions with key policy makers, regulators, utilities and industry associations. While the panels debated issues such as the role of state vs. federal regulators in setting smart grid policy and the pressures of cost-recovery, many of the panels often returned to the need for consumer awareness and trust. Opening Keynote Speaker, Joe Rigby, CEO and Chairman of PEPCO, addressed this concern by discussing his utility's successful pilot programs that were implemented in collaboration with state regulators and consumer groups and showed that consumers do respond positively to dynamic pricing. However, he did note that duplicating the results of a pilot in a larger territory roll-out was not easy.

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